Element Electronics reimagined CX with Zendesk, boosting customer satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shows how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a 2030 automation goal, they resolve simple requests faster so agents focus on higher‑value work — making Zendesk a strategic driver of product quality. Learn more: http://zdsk.co/47D4Igx | Zendesk
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Element Electronics reimagined CX with Zendesk, boosting customer satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shows how Element uses Zendesk
Zendesk. . Element Electronics reimagined CX with Zendesk, boosting customer satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shows how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a 2030 automation goal, they resolve simple requests faster so agents focus on higher‑value work ...
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