AI is driving significant advancements in the telecommunications industry, improving network management, customer service, ...

The Palisades, Eaton, Hurst, Lidia and Sunset fires are burning in Southern California, forcing tens of thousands of people to evacuate. Here are the latest updates.

Five people have died as the Eaton Fire continues to burn through Pasadena and the areas near the Angeles National Forest.

Several schools have been reported destroyed or damaged in the wildfires, including Palisades Charter High School, which was ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

The North Shore sandwich staple was purchased by a Burlington-based investment firm — but the new owner promises changes to ...

Hershey faces challenges, including record-high cocoa prices and potential demand impacts from weight loss drugs. Click here ...

Health-care providers and insurance companies can play a key role in educating, empowering, and supporting women in their ...

Reducing meetings, addressing app fatigue and aligning organizational goals can all be easier with a boost from software that is now incorporating AI.

Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

President-elect Trump repeatedly slammed California Gov. Gavin Newsom during his fist term in the Oval Office for Newsom's handling of wildfires and prevention.

The funding will provide federal reimbursements for up to 75% of “eligible firefighting costs" incurred as California seeks ...