When vetting a web developer, asking the right questions can help you understand how they approach your project. Their answers can reveal whether they understand your vision, how strong their ...

Business.com aims to help business owners make informed decisions to support and grow their companies. We research and recommend products and services suitable for various business types, investing ...

Although marijuana is still a Schedule I substance and illegal under federal law, many states have legalized its use in recent years. A Pew Research Center analysis found that 54 percent of Americans ...

Whether you’re new to the idea or have been considering it for months, switching to cloud-based point-of-sale (POS) software is one of the smartest moves an established business can make. The right ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

Trust is critical when marketing and selling intangibles. We can’t handle or touch everything we buy. Intangible products and services — like consulting services, Software-as-a-Service (SaaS) and ...

Many small businesses start off strong with a solid business plan, an impressive product, sufficient funding and a growing customer base. Then, somewhere along with the way, the business stalls, ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

In today’s labor market, the employee experience plays a bigger role than ever. Pay still matters, but many workers also want autonomy, flexibility and a healthier work-life balance. That means ...

Navigating an appropriate response when someone loses a loved one can be uncomfortable and confusing, especially for an employer. However, rather than shying away from the situation, offer grieving ...

Business.com aims to help business owners make informed decisions to support and grow their companies. We research and recommend products and services suitable for various business types, investing ...