Three industry leaders spoke about what it takes to start doing business in Latin America during Nexus Miami panel hosted by Nearshore Americas Managing Editor Tim Zyla. B&H Compliance CEO Susana ...

Two months after the Trump administration imposed a $100,000 fee on new H-1B visa petitions, nearshore service providers say ...

Uruguay’s global services sector continued its steady climb in 2024, exporting $4.101 billion worth of services.

Artificial intelligence has rapidly emerged as a transformative tool for companies across industries. From drafting marketing materials to automating client communications, AI-generated content offers ...

Extended wait times in the immigration line at Latin American airports is not a new phenomenon, but this year several ...

India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of ...

Millions of Cubans are slipping deeper into extreme poverty as runaway inflation and chronic shortages make daily survival ...

Many countries across Latin America and the Caribbean have strengthened their adherence to the rule of law — showing greater improvement than regions like the Middle East, North Africa, and even South ...

One after another, Wall Street firms are announcing job cuts in the name of AI-driven innovation. But critics argue AI is just a convenient scapegoat, and the real forces behind the layoffs lie ...

Mplus, the European customer experience services group, has acquired Eastern Europe–based BPO provider Valoris, expanding its footprint across key EU markets. Founded in 2006, Valoris has built a ...

Philippine-based BPO firm MicroSourcing has expanded its global footprint into Latin America, opening a new service delivery center in Bogotá, the capital of Colombia. While the company has not ...

A surging colon and new 15% U.S. tariffs are battering Costa Rica’s economy, forcing the Central American country to endure slower growth for faults that aren’t its own. In the first half of 2025, ...