The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes nine world's ...

The resignation announcement sparked a discussion about the challenges of working in customer support. The author, which is ...

Higher rent and a less lucrative mix of profitable financing commissions can cause Penske to incur more SG&A expenses as a percentage of gross profit than peers. However, when rent expense is excluded ...

Let’s be real—business communication has changed. Traditional desk phones still have their place, but relying solely on ...

Speakly AI ( took center stage at the Digital Finance Session, where our Co-Founder and COO, Jeff Jie, delivered a keynote ...

ServiceNow, which provides business with outsourced IT and customer service support as well as other digital services, said ...

Nearly half (50%) of Pennsylvania households are eligible for fiber internet service, according to the FCC. Verizon Fios is ...

ServiceNow agreed to acquire Moveworks for $2.85 billion in a cash and stock deal, part of a greater focus on artificial intelligence within the company.

When an at-risk sleep apnea patient needed his breathing machine replaced, Lincare, a $2.4 billion behemoth with a ...

Terrorists were seen planting explosives near IDF personnel operating in Gaza's Shejaiya on Monday, the IDF re ...

President Volodymyr Zelensky on Monday arrived in the Saudi Arabian city of Jeddah, a Ukrainian official told Reuters.

Many insurers are struggling to meet customers' demands for fully digital interactions and near-instant claims processing.