Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...

JetBlue Airways is renowned for its customer-centric approach, ensuring passengers have access to assistance whenever they ...

Elon Musk and DOGE are proposing to eliminate 500,000 government jobs using artificial intelligence to do certain jobs and ...

As we continue to explore how AI can enhance customer experience (CX), it’s essential to examine how different generations, ...

Along with selling high-end merchandise, customers at Lakewood Furniture Galleries receive a personalized shopping experience ...

Kady Chrystelle shared on TikTok how she was turned away by a hairdresser after voicing that she felt cold in their home ...

The SSA announced plans in late February to eliminate about 7,000 jobs — 12.3 percent of the current staff — as part of a ...

By J. N. HalmResearchers have long understood that customer satisfaction is not a simple equation. Every interaction a ...

Look for a modern fuel risk management solution that goes beyond traditional customer service such as by delivering 24/7 ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

Equipped to serve both cars and buses, the state-of-the-art new service and maintenance centre is fitted out to facilitate ...