The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...

Yemen's Houthis said on Monday that they would take military measures as soon as a four-day deadline for lifti ...

JetBlue Airways is renowned for its customer-centric approach, ensuring passengers have access to assistance whenever they ...

Elon Musk and DOGE are proposing to eliminate 500,000 government jobs using artificial intelligence to do certain jobs and ...

Nearly half (50%) of Pennsylvania households are eligible for fiber internet service, according to the FCC. Verizon Fios is ...

Volkswagen is recalling more than 191,000 vehicles, according to the National Highway Traffic Safety Administration. For a complete list of recalled vehicles or to see if your car needs repairs, check ...

Along with selling high-end merchandise, customers at Lakewood Furniture Galleries receive a personalized shopping experience ...

An Air India spokesperson acknowledged the potential security threat and emphasised that passenger safety remains the airline ...

Many insurers are struggling to meet customers' demands for fully digital interactions and near-instant claims processing.

The resignation announcement sparked a discussion about the challenges of working in customer support. The author, which is ...

By J. N. HalmResearchers have long understood that customer satisfaction is not a simple equation. Every interaction a ...

When an at-risk sleep apnea patient needed his breathing machine replaced, Lincare, a $2.4 billion behemoth with a ...