Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

About 147,000 customer records were compromised in a recent data breach at car distributor Cycle & Carriage in Singapore, the ...

The group did not detail how many customers were affected. Read more at straitstimes.com. Read more at straitstimes.com.

Personal information of customers leaked, but not banking or credit card information Read more at The Business Times.

Many incumbent banks in Southeast Asian have failed to modernize their core banking systems, focusing instead on enhancing ...

SINGAPORE - The authorities are investigating a data breach in which hackers are believed to have accessed about 147,000 ...

CH 17 and The Expertin have formalised a strategic partnership to enhance customer relationship management (CRM) and loyalty ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

A wave of data breaches impacting companies like Qantas, Allianz Life, LVMH, and Adidas has been linked to the ShinyHunters ...