On April 29, the couple received an email from Verizon, saying there was a $25.48 credit on the original landline account and they would receive a prepaid card as a refund.

Verizon Communications is selling its broadband and landline operations in California, Florida and Texas to Frontier Communications for $10.5-billion to focus on its wireless business.

During a brief hearing on June 12, questions about the deal for Verizon to buy Frontier Communications’ operations went ...

Verizon tried to completely end landline service on western Fire Island after Hurricane Sandy, replacing it with Voice Link only, but was forced to bring fiber to the area after regulators and ...

Janis Cioffi said her Verizon landline didn't work. When she tried to switch to Comcast, it said she couldn't keep her long-time phone number.

The Boston Globe has a thorough story on how Verizon cut off an 84-year-old woman’s landline service on her birthday, after she refused to pay a bill until Verizon fixed her broken landline service.

Officials say there is an issue with landlines affecting a portion of Lackawanna County. Lackawanna County 911 Director said ...

Verizon CEO Lowell McAdam sent a letter to company management that was made public. He said that corporate profitability had been declining for a decade, along with the number of landline customers.

Pamela Amos has an unusual type of landline Verizon calls “a wireless home phone.” Wireless or not, Amos has had difficulty making calls on it almost since the phone company “upgraded” its ...

In a sign that the recession is forcing phone companies to take bold measures to hold onto landline customers, Verizon Communications Inc. is considering a $5 monthly voice plan that would let ...

Striking Verizon landline workers have harassed and even fired a BB gun at those still on the job, blocked trucks from getting to Verizon facilities and kept work from being completed, ...