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Also: A Wix executive explains how YouTube draws more shoppers, Target is succeeding with self-checkout, Google still ...
Though the buy now, pay later firm will once again hire customer service agents, it sees its AI chatbot as a success that has ...
Klarna is re-evaluating its AI-driven approach, planning to rehire human staff to enhance customer service quality after ...
Klarna, the buy-now-pay-later firm, will increase human hires after AI customer service fell short of expectations. Despite ...
Swedish fintech company Klarna is reversing its decision to replace human employees with AI after facing declining service ...
BNPL was by far the easiest way to opt for deferred payments as the service is integrated into many retail websites' ...
Klarna is backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish ...
A wave of AI-driven layoffs is sweeping through the tech industry, with several high-profile companies announcing job cuts in ...