Hello Sugar®, a revolutionary tech-pioneering beauty franchise, today announced a strategic partnership with PolyAI, a ...

Such questions are bound to increase in an era led by Artificial Intelligence (AI) and digital interactions. Identity has ...

The FedEx Supply Chain is laying off employees as the company transitions a portion of its business to a new third-party ...

FedEx Supply Chain will lay off workers in Memphis as part of a business transition, which is unrelated to the FedEx's ...

The FedEx Dataworks unit provides deep insight into parcel shipping operations. The best value play is to sell it.

The Rev. Alex Santora was doing a good deed when the big truck arrived in Hoboken. The driver parked at Santora’s church’s ...

3. Make the customer the hero of the story. When someone tells me they completed their estate plan, I celebrate them—not us.

The luxury retailer is building off of NLX and Amazon Web Services technology to aggregate data for customer service agents ...

Numerous corporations, from United Airlines to Olive Garden, began posting orange hued memes on their own social media accounts soon after the new album was announced.

ShipStation reports that businesses must build scalable fulfillment operations to meet growth challenges, focusing on smart shipping, inventory control, efficient returns, and data-driven insights to ...

LEADING consumer finance company Home Credit Philippines is at the forefront of using artificial intelligence to drive innovation. With AI, the organization improves customer experience and boosts ...

When it comes to top AI concerns for banks revising their customer experiences, regulatory worries aren't as dominant as one might expect. Unauthentic messaging, diminished relationships with ...