Anthropic launches a memory feature for its Claude chatbot, putting user control first. The AI only recalls past chats when asked, a key difference from ChatGPT.

Your monthly investment amount depends on multiple factors including emergency savings and debt obligations. Learn the key ...

HubSpot introduces integration that brings customer data context to Claude AI, enabling personalized insights and visualizations within existing workflows.

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

Acquisition combines NiCE’s purpose-built CX AI platform, CXone Mpower, with the enterprise leader in conversational and agentic AI, enabling organizations to accelerate AI adoption in customer ...

With some luck I might stumble on the right product, but with Claude I can cut to the chase and use the AI as my personal shopper for all things tech.

If you're trying to access Claude AI on Friday, July 25, 2025, you might notice the AI service from Anthropic is having some issues. Is it just you that's dealing with it?

By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the technology strategically. Bold innovators seek to reshape their markets ...

Despite rising adoption, most gen AI initiatives fall short on ROI, highlighting the complexity and high-stakes nature of gen AI strategy.

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Newly released insights from Info-Tech Research Group reveal that over-relying on automation can erode customer trust. To help organizations implement AI without losing the human element, the ...