SoluGrowth and CrossWorkers are thrilled to announce a transformative strategic partnership that combines the strengths of ...

Pakistan’s Business Process Outsourcing (BPO) sector maintained stable growth with its revenues expected to show an annual ...

TWENTY twenty five is a year of uncertainty for the Philippines, from the environmental, economic, and social standpoints.  Environmental uncertainty as reflected in the floods that have inundated the ...

And conversational agents are not about to send call centre agents and telemarketers packing ... In the modern economy, and even more so in the BPO sector where talent is scarce and expensive, this ...

Once viewed as cost centers focused solely on efficiency, contact centers are now emerging as pivotal value centers that enhance brand loyalty and lifetime customer value. Is AI helping? You bet.

Workplace harassment is an undeniable reality. But can a Latin American nation hold accountable the CEOs and executives of ...

There is mystery and intrigue, a whole “dark and stormy night” thing in the story of how Mozart came to compose his Requiem in D minor, his final work before ...

Operations & Process: Ensure end-to-end operations management for SEC forms 10Q/10K/8K, Financial supplements, disclosures etc. Partnering in setting the teams strategic direction and assisting in the ...

Regions Financial Corporation has concluded a record-breaking quarter, with its strong performance driven by consistent focus ...

Joining forces with H2A will enable TransPerfect to enhance its global business services and broaden support for clients with diverse language needs. H2A will continue to operate under its current ...