The humble receipt can give brands new ways to tailor communications with their customers, as Longchamp is discovering.

Oracle has launched a new program aimed at helping tech vendors, especially smaller firms, sell to the US Department of ...

Uniqode explores how national parks and green spaces use technology to enhance visitors' experiences of Mother Nature and all ...

FTC settlement bans Paddle.com from U.S. payment processing for deceptive tech-support firms Company allegedly enabled ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Scammers are posing as tech support representatives from major companies like Microsoft, Google, or Apple, attempting to deceive users into giving up info.

The Department of State has approved the possible foreign military sale of F/A-18F Super Hornet fighter jets and EA-18G ...

The answer to the first question has always been "it depends, but generally yes." And this year, we have a definitive answer ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

SoFi reports that 2 in 3 Americans have 1-2 bank accounts, but many save $500 or less for emergencies; tech adoption in ...

Adobe introduces AI tools GenStudio, LLM Optimizer and Agent Orchestrator to help businesses create content, boost visibility ...

Maryland Comptroller Brooke Lierman issued guidance Wednesday to help businesses preparing for a 3% tax set to take effect ...