the-future-of-commerce3d
Customer Loyalty Index: Almost half of Gen Z and Millennials abandoned a brand because they grew bored with them
Key findings in the SAP Emarsys Customer Loyalty Index 2024 include generational differences and the role of CX in retention.
the-future-of-commerce3d
Everything’s connected: Industry convergence in engineering, construction, and real estate
Industry convergence is driving growth outside traditional business models, especially in construction, engineering, real ...
the-future-of-commerce4d
How distributed energy resources are disrupting the utilities industry
Distributed energy resources are sources of localized clean energy that are usually under 10 megawatts and produced by ...
the-future-of-commerce5d
G2 Fall 2024 reports: SAP CX solutions haul in 139 leadership rankings
In the latest G2 Fall 2024 Reports, SAP Customer Experience solutions earned 139 Leader positions across multiple market ...
the-future-of-commerce4d
CSRD-Richtlinie: Mit einer ethischen Lieferkette punkten
Verbraucherinnen und Verbraucher erwarten heute mehr denn je von den Marken, die sie einkaufen. Eine ethische Lieferkette ist heute deshalb eine Grundvoraussetzung für die Erlebniswirtschaft. Mit ...