Forgoing access to airport lounges and early boarding can be worth it for travelers who are tired of chasing points and want ...

"Brands that opt to maintain the status quo of their programs will likely begin to see some level of regression in KPIs as ...

Australian airline Qantas has announced a mixed bag of changes to its loyalty program, with increases to some award rates and ...

Shortcuts to top-tier loyalty status can boost revenue and attract new customers, but they can also damage the brand's ...

The Denver-based carrier described the updates as "major enhancements" for their loyalty members, which will now include free ...

Myer has officially ballooned into a 783-outlet behemoth, with department stores, Just Jeans outlets, Jacqui E, Jay Jays, ...

If you’re looking to set up successful programs, platforms like Yotpo provide standout customer loyalty program solutions to guarantee both the business and the customer gain. Personalized ...

Virgin Atlantic Airways Ltd. is seeking to win over loyalty program customers from British Airways who are disgruntled about ...

This story was originally published on Supermarketnews.

Portillo’s has never been one to follow the worn path in quick service. It hasn’t engaged in the “value wars” or materially ...

Flying Blue has increased the cost of redemptions to Europe and beyond by approximately 20%, but it promises 30% more seats ...

In today's competitive landscape, restaurants are under pressure to deliver same-store sales growth while protecting margins. Leading brands are discovering that modern loyalty programs - when ...