Other than AI Siemiatkowski admission, it wasn't obvious that this was AI. There were only a few subtle signs.

Klarna uses an AI doppelganger of CEO Sebastian Siemiatkowski to deliver quarterly earnings, and says it "streamlined" ...

Klarna announced a significant initiative to leverage its internally developed AI systems, powered by OpenAI, across its ...

While 'buy now, pay later' provider Klarna grew to 100 million users last quarter, more of its customers are failing to repay ...

Also: A Wix executive explains how YouTube draws more shoppers, Target is succeeding with self-checkout, Google still ...

Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial ...

Though the buy now, pay later firm will once again hire customer service agents, it sees its AI chatbot as a success that has ...

The video was published on the company’s YouTube channel on Monday, and featured a realistic digital version of Siemiatkowski ...

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

Swedish buy-now-pay-later company Klarna, whose CEO once bragged about replacing workers with AI, is now in deep trouble.