Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

As we continue to explore how AI can enhance customer experience (CX), it’s essential to examine how different generations, ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

Along with selling high-end merchandise, customers at Lakewood Furniture Galleries receive a personalized shopping experience ...

David Ponzevic must pay $80 to check his bags on an American Airlines flight — even though his bags are supposed to be “free.

Kady Chrystelle shared on TikTok how she was turned away by a hairdresser after voicing that she felt cold in their home ...

Equipped to serve both cars and buses, the state-of-the-art new service and maintenance centre is fitted out to facilitate ...

The SSA announced plans in late February to eliminate about 7,000 jobs — 12.3 percent of the current staff — as part of a ...

Look for a modern fuel risk management solution that goes beyond traditional customer service such as by delivering 24/7 ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

PROVO, Utah, March 06, 2025 (GLOBE NEWSWIRE) -- Ambia Energy's Mason Boddy has won a Gold Stevie Award in the National Sales ...