Ofcom has today opened an investigation into whether broadband network provider Gigaclear breached its regulatory obligations ...

They're more reliable than calls made over the internet, says an expert in the wake of a Singtel landline disruption.

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Leader in eSIM technology, Mobilise has successfully partnered with digital mobile operator Gist Mobile to upgrade its operations, adding new functionalities and improved UX to the business. Through ...

A new report on Niles’ ongoing efforts to restore village computer systems calls the security breach that occurred in June a “ransomware attack.” The report sheds light into the ongoing response ...

Frontier Communications Parent (NASDAQ:FYBR – Get Free Report) was downgraded by analysts at TD Cowen from a “buy” rating to ...

Want to keep your identity private? Here's how to text anonymously using your phone, the internet or third-party apps.

Dialpad users across the U.S. are experiencing widespread service outages, impacting business communications. Network issues, ...

Digital phone services work using something called Voice over Internet Protocol (VoIP). Your broadband/landline provider might also call it IP voice or Digital Voice. VoIP converts your voice into a ...

If you get 10 phone calls in one day, chances are at least a few are spam or robocalls. Here's why it happens even if you're ...

Mumbai police arrested 14 for running a fake forex call centre, duping victims by promising high returns. Main accused Amar Rovara led the operation.

Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies.