To contact your Uber driver while he's on his way to you, look at the bottom of the screen for the box with the driver's information. Tap on the Contact button.

Contact Uber Support if Necessary. If retracing your steps doesn’t help, it’s time to contact Uber lost phone support. They are there to assist you, so don’t hesitate.

Uber announced Tuesday that among other updates to its Safety Toolkit feature, a new “Live Help” option, allows both drivers and riders to contact the Florida-based private security firm ADT.