Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
“We treat every case as more than a transaction—it’s about people recovering what’s rightfully theirs,” said David Dorfman, ...
Parloa provides the AI agents for the customer service of large companies and organises a trade fair for them.
Imagine if there were a tech device that could substantially decrease your chances of developing dementia or Alzheimer’s disease. Would you be interested in using it?
Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing ...
Tech Xplore on MSN
AI or humans in customer service? Preference depends on situation, large study shows
When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides ...
Communities succeed when they are intuitive and appealing. Today's users expect modern features: chats, group rooms, events, ...
"They scoffed, stood up, and threw out the tea, still almost completely full, into our trash. As they stormed out the door, ...
Dr. Matt Napoli, ’04, was recently confirmed by the U.S. Senate as deputy administrator for defense nuclear nonproliferation ...
Executives and leaders need to rethink how technical skills are shared, taught and valued inside their organizations.
California Governor Gavin Newsom has signed into law groundbreaking legislation requiring the world's largest artificial ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results