Mandatory Credit: Brad Penner-Imagn Images / Brad Penner-Imagn Images Southwest Airlines, a major corporation ... a screenshot of this as it will be the thumbnail for the Harvard business review ...

Earlier this month, Southwest Airlines announced a few controversial policy changes to their policy as the airline is ...

There will be exceptions: Customers who have a Southwest Airlines co-branded credit card can get one bag for free, and ...

Southwest Airlines made the unpopular decision to change its bag policy, restricting free checked bags to only its A-List Preferred, A-List and Rapid Rewards credit-card-holding customers ...

Southwest Airlines said Tuesday that it will begin charging customers a fee to check bags, abandoning a decades-long practice that executives had described last fall as key to differentiating the ...

A Southwest Airlines Boeing 737 Max 8 airplane is seen parked at a gate at Baltimore-Washington International Airport in Baltimore, Maryland. (Angus Mordant/Bloomberg via Getty Images / Getty ...

Emmy Award-winning journalist Kris Van Cleave is the senior transportation correspondent for CBS News based in Phoenix, Arizona, where he also serves as a national correspondent reporting for all ...

Southwest Airlines will be removing its free-check bag benefit from many fare classes. The airline will still provide free checked bags to its Business Select fare class, and other frequent flyer ...

Southwest Airlines has modified the earning levels of points on several fare classes. The discount carrier will increase points of its expensive fares, and decrease points of its more affordable ...

Approval of Southwest Airlines has cratered this week after ... Taking a screenshot of this as it will be the thumbnail for the harvard business review case study of destroying a brand and an ...

David Paul Morris/Bloomberg via Getty 2025 is a year of controversial changes for Southwest Airlines ... AaronP/Bauer-Griffin/GC Images “We have tremendous opportunity to meet current and ...

Bags are no longer getting a free ride on Southwest Airlines. The carrier announced on March 11 that it will start charging passengers to check bags, ending a long-standing policy that allowed ...