People don’t know what they want until it’s shown to them, as the late Steve Jobs once said. This philosophy is the reason behind cloud-based IT automation vendor ServiceNow’s current expansion from ...
Diageo has gone live with an implementation of ServiceNow to automate IT services, as part of a global transformation. ServiceNow will provide cloud-based IT service management to support the beverage ...
AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...
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ServiceNow Stock Wins Morgan Stanley Upgrade On Artificial Intelligence Outlook
Worries over the impact of generative AI on software business models are overblown, according to Morgan Stanley, which ...
ServiceNow Channel Chief and SVP Michael Park shares thoughts on AI, going deeper into CRM and building a reputation in ...
ServiceNow was founded in 2004 and built from the ground up using modern architecture and meant to be delivered as a Software as a Service solution. It has disrupted in the industry in a major way, ...
Frank Slootman the CEO of ServiceNow (NYSE: NOW) has a spring in his step. ServiceNow has been on a tear and as they say "just killing it". Slootman has been there and done that before delivering ...
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...
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