In a blog, DJ Paoni, CEO of Certinia, announced what is possibly the biggest rollout of a Certinia solution in the company’s history. PwC has now gone ...

People respond better when communications are tailored to their individual needs, making them feel as though the organisation ...

It is one of Workday’s solutions to help HR managers take on higher-value work and will be out in 2026. Read more at ...

Operator: Good afternoon, and welcome to the eGain Corporation Fiscal 2025 Fourth Quarter and Full Year Financial Results Conference Call. All participants will be in listen-only mode.

The Toronto startup wants to prove it’s more than a national champion. With former Meta AI exec Joelle Pineau on board and a $7 billion valuation, Cohere is betting that the future of AI is enterprise ...

Salesforce has simplified its consumption-based pricing for Data Cloud, aiming to grow customer adoption of this crucial ...

The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...

Salesforce Chief Executive Officer Marc Benioff has confirmed that the company is cutting approximately 4,000 customer service roles as artificial intelligence takes on a larger share of support ...

Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over Your email has been sent Marc Benioff discusses AI on The Logan Bartlett Show. (Image source: The Logan Bartlett Show YouTube) ...

ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ...

Despite generating more revenue than IaaS and PaaS combined, SaaS rarely takes center stage in cloud conversations, causing enterprises to miss a source of strategic differentiation.