A remote access tool that's built into Windows 10 makes it easy to help a colleague, friend or family member with their PC. A little-known app that comes with Windows 10, Quick Assist is a ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

If you're the designated 'tech person' in your family or friend group, here's how to access a computer from afar, Mac or PC, to see what's going on. Our team tests, rates, and reviews more than 1,500 ...

If PCs, laptops, or tablets are being gifted this holiday season, be sure to also give a lesson on Windows Quick Assist so you can help your relatives from afar in the weeks and months to come. When ...