As cruise travelers become more loyalty-driven, it’s crucial for cruise lines to tread carefully as they evolve their ...

Research has shown that most companies are running loyalty programs that are underwhelming to consumers, probably because ...

Fort Worth, Texas-based American Airlines has the second-best passenger loyalty program in the world and best in North ...

Loyalty programs sound great in theory, but the reality can be wildly inconsistent. Some truly help your money go further, ...

If you use hotel loyalty programs, you may be frustrated with devaluations and lost benefits. Here's how these programs will ...

KLM's Flying Blue retained the top spot, followed by American Airlines Group's AAdvantage program and Alaska Air ...

Fashionistas and the “jet set” will lock arms in a loyalty program after David Jones and Qantas kick off a scheme that both ...

Fast food chains all want your loyalty, and the way they go after it is through their apps. Nearly every major brand has a ...

To cut through the noise, Point.me, a points and travel rewards search platform, just released its second annual ranking of ...

David Jones has launched its new loyalty program in partnership with Qantas Frequent Flyer, where customers will be able to ...

The Qantas chief executive has hit back at Reserve Bank governor Michele Bullock’s claim that younger cardholders are paying ...

Travelers aren't as loyal as big travel brands might hope, according to Skift Research's Loyalty Stickiness Index.