Scaling is a significant challenge for small businesses. AI phone agents enable small businesses to handle large volumes of ...

Finding the right IT vendor can be a quick, frequently repeated process or a thoughtful, once-and-done search.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM ...

Operational efficiency: Embedded payments automate a variety of payment processes, reducing the need for manual data entry ...

IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

Ofcom has said that the new rules will offer greater benefits to small businesses when using mobile phones abroad. As ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. A reliable telephone communication system is one ...

Google responded to the U.S. Department of Justice (DOJ) antitrust proposals for breaking up the company to address its ...

your business may need to choose between landline and VoIP phone systems. Your decision will likely come down to cost and reliability, though for new or small businesses, a virtual phone number is ...

Drugs have become a huge problem inside the Beehive State’s prison system, according to the Utah Department of Corrections ...

Most of the providers below also sell other hardware such as charging docks, receipt printers, countertop systems ... their phone for these functions if it means having a smaller device. Also, it’s ...

Discover the best VoIP conference phones for any meeting size. From your office to on-the-go meetings, find top picks and ...