International Journal for Quality in Health Care, Vol. 20, No. 3 (June 2008), pp. 162-171 (10 pages) Background. Assessing the quality of health care has become increasingly important in health care ...

Personal assistants, also called administrative assistants, support their bosses by keeping them organized, on-schedule and effective. Specific duties vary depending upon the boss but typically ...

At some point in every young child’s life, a parent or teacher lays down that deeply existential question. If you know me (or have at least read my CV), you’d probably guess my answer would’ve been ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

I don't think there's any question that engaged employees are more productive. Research by the Gallup organization shows that they are also "...more profitable, more customer-focused, safer, and more ...

Background: The development of performance indicators that enable benchmarking between organizations is an important mechanism for accountability, organizational learning, and performance improvement.

For the first time since establishment, the entity achieved 81% overall performance, supported by strong financial ...