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Though the buy now, pay later firm will once again hire customer service agents, it sees its AI chatbot as a success that has ...
Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...
Klarna is re-evaluating its AI-driven approach, planning to rehire human staff to enhance customer service quality after ...
Klarna, the buy-now-pay-later firm, will increase human hires after AI customer service fell short of expectations. Despite ...
Klarna is rethinking its strategy after relying heavily on AI to manage customer service. The company is reportedly planning to reintroduce human agents, realising that depending too much on AI may ...
Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to ...
The AI race is reshaping global tech, but Google CEO Sundar Pichai insists there wont be just one winner. While AI is ...