Oracle looks to extend the capabilities of its CRM software through the purchase of Telephony@Work, which the acquisition-hungry vendor announced Tuesday. Telephony@Work provides multichannel IP-based ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...

Oracle offers the industry’s widest and deepest range of sales force automation functionality as either an on-premise product or a cloud solution — or a hybrid of the two, according to Anthony Lye, ...

According to analyst firm Gartner, the SaaS segment of the CRM industry alone, which represents only a third of the entire market, will exceed US$ 4 billion in revenue by 2014. That amount of cash is ...

Answering criticism about its CRM offering, Oracle unveiled this week that Underwriters Laboratories has chosen Oracle E-Business Suite, including more than a dozen Oracle CRM applications.

Still, Oracle executives are as confident as ever, and the company actually has a few tricks up its sleeve that point to a brighter future, including a new concentration on CRM. As for Ellison's ...

There is no end in sight for CRM on Demand despite the arrival of Fusion CRM, according to an executive Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from ...

Oracle CRM On Demand Release 16, based on the CRM applications Oracle acquired when it bought Siebel Systems in 2006, is Oracle's entry in the hotly contested Software-as-a-Service CRM arena where the ...

Oracle Corp. looks to extend the capabilities of its CRM (customer relationship management) software through the purchase of Telephony@Work Inc., which the acquisition-hungry vendor announced Tuesday.