Elevance Health brings together the concepts of elevating whole health and advancing health beyond healthcare. It’s a health company dedicated to making real progress toward improving the health of ...

Whether from regulatory changes or customer expectations, it seems that healthcare organizations face new pressures every day. To satisfy customers and remain competitive, your organization must be ...

Syllable, a customer service automation platform designed for healthcare organizations, has announced the close of a $28 million series B funding round headed by Oak HC/FT. The San Jose, ...

Life is full of potential stressors and distractions. Few things are more stressful than realizing you have a problem with a product or service you purchased, and you need to speak with customer ...

Lauren Parr is the co-founder and Product Director at RepuGen, one of the leading healthcare reputation management SaaS platforms. The popular phrase "the customer is king" holds true for any given ...

The term customer churn is widely used in the business world to describe the loss of customers or clients over a certain period of time. In the context of the health industry, it refers to the number ...