Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

The dashboard is the potent symbol of our age. It offers the elegant visualization of data, and is intended to capture and represent the performance of a system, revealing at a glance current status, ...

Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

It is well established that in order to survive and thrive in the new economy every business needs to become a digital business today and this means technology at the core. However, many businesses ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

Identifying and improving performance measures connected to the success or failure of today’s contact center are crucial for multichannel merchants. To gauge the efficiency and effectiveness of ...

Properly constructed stipend agreements between hospitals and anesthesia groups can produce important benefits for both parties. Anesthesia practices gain additional revenue which, among other things, ...

This study presents an example of a population health initiative in a limited-resource primary care setting that led to significant improvements in preventive care quality metrics in the context of ...

Properly constructed stipend agreements between hospitals and anesthesia groups can produce important benefits for both parties. Anesthesia practices gain additional revenue which, among other things, ...