If you want to position generative AI as part of an enterprise transformation, here are some steps I recommend: 1. Define ...

For multinational organisations, managing electronic invoicing (e-invoicing) and live-reporting compliance is increasingly ...

Executives in enterprise and public sector organisations rank customer experience and retention, then revenue growth and cost ...

NiCE has announced the appointment of Jeff Comstock as President, CX Product & Technology, effective October 1, 2025. Comstock will report directly to NiCE Chief Executive Officer Scott Russell and ...

Nicholas Theuerkauf, managing partner at SilverTree Equity, said it would be backing mhance to grow, both organically and via M&A: “We are excited to support the Mhance team and see significant ...

While Claude boosts reasoning and resilience, its AWS-hosted architecture could introduce latency, egress costs, and data ...

Salesforce's AI and Data Cloud ARR jumps to $1.2B in Q2, with surging customer adoption fueling its next growth phase.

Microsoft is a top AI leader, offering robust growth potential with sustained profitability and downside protection for investors. Click here to read why MSFT stock is attractive.

As the technology ripples through IT budgets, it’s driving up costs across infrastructure, data management and applications, ...