A content moderator is suing TikTok and its parent company, alleging that she suffers from “psychological trauma” because they failed to implement safety measures that are standard in the industry.

When Alex accepted a job interview at Accenture, the global professional services giant that performs content moderation for WhatsApp, one of the first questions the recruiter asked him was whether he ...

Illustrated by Maya Scarpa for The Washington Post. Beatrix Lockwood spoke to Alberto Cuadra, a former content moderator for a popular video streaming app. You’re reading Shifts, an illustrated ...

Kirill KUDRYAVTSEV/AFP/AFP Social media platform TikTok announced on Friday it will restructure its UK trust and safety operations, putting several hundred jobs at risk as it shifts to AI-assisted ...

A lot of people in Austin do this job. I knew that it was moderation. I knew that I would be looking at gross content. There’s a lot of turnover at first. For most people, they’re coming from retail ...

“The former content moderators say they have been trapped in a difficult situation. In addition to losing their income, many told Rest of World they’re dealing with mental health issues resulting from ...

TikTok moderators in the UK have warned that younger users could soon be more vulnerable to harmful content after the ...

A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...

Twitter’s new owner Elon Musk is further gutting the teams that battle misinformation on the social media platform as outsourced moderators learned over the weekend they were out of a job. Twitter and ...

The advent of generative AI has led to such impressive advances that many companies are betting that the technology will one ...