The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show ...

These tools, available through the myCigna member portal, are designed to make navigating health insurance more ...

CVS Health and Cigna are angling to undo new state laws limiting vertical integration in healthcare and regulating retail ...

Insurance companies often refer patients to lists of providers who are unreachable or out of network or don’t accept new ...

The company and other insurers have faced backlash from patients who say they were denied necessary care and providers say ...

Health insurance options for small businesses in Connecticut continue to shrink — so much, in fact, that many observers ...

Every healthcare company claims to be working in the patient's best interest, and yet prices only seem to rise.

Cons explained Doesn’t offer its own insurance policies. GoldenCare does not sell its own insurance products. Instead, it is a brokerage that allows you to choose from long-term ...

AHN is warning that most Cigna members won't have in-network access to its physicians and facilities unless a new agreement can be reached.

Cigna is rolling out a number of new tech tools that seek to make it easier for members to navigate their benefits and ...

Thousands of Cigna commercially insured people in the Pittsburgh region could lose in-network access to Allegheny Health ...