As digital transformation enters deeper waters, CRM systems have completely moved beyond their initial role as "customer information ledgers" and evolved into the "digital brain" that drives ...

When you're running a member-based organization, your members are everything. They're the lifeblood of your community, the people who make everything you do possible. So, the tools you use to manage ...

I foresee the gig economy maturing into something more complex: a networked labor economy where collaboration becomes the core currency.

In CRM and marketing, the 'mini-singularity' already happening is the automation of decision making. But marketers will still be held accountable for outcomes.

UK firms are chasing AI and cloud combinations without clarity, risking failure. Success needs clear use cases, skills, and a focus on business value ...

The long-term aspiration for many financial institutions has been to achieve a “zero operations” (zero ops) environment—a state where operations run with minimal human intervention. Recent advances in ...

EVs are reaching hypercar speeds, raising questions about practicality, safety, and whether the horsepower race has gone too far.

In 2024, the call to action was to unify AI across the enterprise. In 2025, the imperative is to enable that intelligence to act safely, transparently, and at scale. That is how enterprises will go ...

HubSpot reports that AI-driven search is altering content strategies; businesses must diversify across channels to engage modern consumers effectively.

AI yet only 21% of workers see gains. The result? A $4M shadow AI crisis as employees abandon bad enterprise tools for 74,500+ rogue apps, creating catastrophic security risks costing $4.63M per ...