CivicReach.ai is on a mission to better connect governments and the people they serve using artificial intelligence.

Joining forces with H2A will enable TransPerfect to enhance its global business services and broaden support for clients with diverse language needs. H2A will continue to operate under its current ...

ServiceNow used its annual sales kickoff to introduce its latest agentic AI and Workflow Data Fabric technologies along with ...

SoluGrowth and CrossWorkers announce strategic partnership to revolutionise IT and business outsourcing, strengthen delivery capabilitiesIssued by SoluGrowthJohannesburg, 22 Jan 2025Visit our press ...

TWENTY twenty five is a year of uncertainty for the Philippines, from the environmental, economic, and social standpoints.  Environmental uncertainty as reflected in the floods that have inundated the ...

Six Eleven Global Services and Solutions Inc., a trusted leader in the business process outsourcing (BPO) industry, has ...

The National Commission for Women has initiated an inquiry into the murder of a BPO employee in Pune by a colleague over ...

(CGS), a global provider of software applications, enterprise learning, customer experience and business process outsourcing services, today announced the promotion of Vladimir Sterescu to President ...

But some people are more optimistic about the future of AI in customer service. Evan Macmillan is the CEO of Gridspace, which ...