Modern marketing professionals face unique challenges in today’s digital landscape. At our recent event, “Beyond the Venue: Event Strategies for Modern Marketers,” industry experts Dahlia El Gazzar ...

The blooming era of consumer messaging, sparked by apps like WhatsApp, Facebook Messenger, Telegram, and even Snapchat brought about a revolution in our private communication. Businesses, though, need ...

When magicJack first burst onto the scene, consumers were blown away by the ability to make phone calls over the internet. Voice over Internet Protocol (VoIP) technology has been around since the mid ...

Sales in marketing. Sales and marketing. Sales versus marketing. What is the relationship between these two sides of your business? Are they opposed or do they work together? This article will help ...

In today’s fast-paced business environment, efficient communication and exceptional customer support are vital for staying competitive. This is where Business Process Outsourcing (BPO) can come into ...

Factor in dynamic marketplace changes, and artificial intelligence or AI virtual assistants might just become the key to how companies operate in the modern business environment. But how, exactly, ...

RingCentral Bulgaria has a multinational team. We do everything in our power to create a pleasant working environment and ensure a smooth transition of expats. What strikes you first when you enter ...

Building rapport is important when it comes to establishing lasting customer connections because people like to feel like they are connecting with real people. No one wants to feel like they’re just ...

If you’ve ever studied marketing or sales, you’ll know that the first and biggest stage of any customer journey is awareness. Someone can’t become a potential customer if they don’t know anything ...

The cloud-based contact center space—CCaaS—has become very crowded, not because the barriers to entry are low, but because there are pressing needs that the status quo is not able to meet. Today’s ...

In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...

Successful sales representatives know that sales involves careful consideration if you’re to reach your goals: closing deals, increasing revenue generation, and driving business growth. And that ...