Incident Concludes/All Clear When a direct threat has been mitigated, the investigation has determined a lack of credibility and/or law enforcement does not believe there is a threat to the community, ...

How to Improve Negative Situations With Positive Communication You can see good everywhere if you know how to look for it.

Firefighters and EMTs have been undergoing specialized training to work on their communication skills during high-stress situations. They’re also learning the best ways to respond to those ...

Mendoza called the radio communication situation “problematic.” Santa Fe County's VHF radio system is near the end of its life, posing problems for first responders.

Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication." Harvard Business School Case 416-034, December 2015.