Australians could soon be accessing emergency services via text, video call or social media thanks to a review into the Triple Zero phone service. Claire Reilly Former Principal Video Producer Claire ...

Making a call to triple zero (000) for a life threatening or time-critical emergency is something most of us learn how to do when we first use a phone. But do you know how a Triple Zero call actually ...

Three people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across South Australia, Western Australia and the Northern Territory. South ...

Australian emergency callers can now send more precise location coordinates when contacting the nation's Triple Zero emergency call service. Announced on Wednesday, the emergency service has deployed ...

Add articles to your saved list and come back to them any time. Ask someone chosen at random if they think Triple Zero is a government service, and they’d almost certainly say they do. Only those who ...

Mobile providers are loathed to throw customers off their networks let alone try to make a virtue of doing so in the press. So, last week when Australia’s two main carriers did just that, it came ...

Add articles to your saved list and come back to them any time. Victorians calling Triple Zero for help faced delays reaching emergency call takers after the state’s ageing computer-aided dispatch ...

Gift 5 articles to anyone you choose each month when you subscribe. It’s taken almost seven weeks for Optus to finally come clean about what really happened in the wee hours of Thursday, September 18, ...

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...