Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Have you tried to play a game on your Xbox One, only to find that the console won’t read the disc? This frustrating problem prevents you from enjoying your favorite games. The issue of an Xbox One not ...

Extend your console lifecycle beyond its warranty. I always enjoy seeing more work going into the right-to-repair. It’s a great way to see your items continue booting up for the long haul. There have ...

Boss battles can be frustrating, but even more infuriating is when your game console gives up the ghost. I had this happen with an Xbox One X back in the day, and fortunately it was under warranty ...

Do you see the Xbox Green Screen of Death too often? This article includes some effective fixes and solutions to your problem. Before we proceed with the fixes, let’s first know what a green screen of ...

Previously, you could only get in-person repairs at Microsoft retail stores. Previously, you could only get in-person repairs at Microsoft retail stores. is a senior reporter covering technology, ...

Microsoft has been making great strides in repairability with regards to their Xbox support. This is to the benefit of both individuals looking to repair devices and organisations looking to partner ...