Chasing a higher NPS can distract brands from core improvements that would improve loyalty and satisfaction. A single score ...

Looking for the best Net Promoter Score software to collect NPS feedback from customers at periodic intervals? Learn about the best NPS software.

Maximize what your CX team can do with Net Promoter Score to foster better customer experiences.

Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale.

Few things are more important in business than customer opinions, as they help entrepreneurs shape strategies for product development, sales, marketing and customer service. One ...

Air India CEO Campbell Wilson on Sunday drew attention to the airline's operations in recent days, stressing that the rate of flight incidents remains in line with the carrier's scale, even as ...

Throughout this growth, they maintained a CSAT in the 90s and now boast an overall Net Promoter Score℠ (NPS®) of 79—more than double the industry average.

Inspirato announces a 2024 Net Promoter Score of 71, reflecting high customer satisfaction for its luxury vacation offerings.

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

Q2 2025 Management View CEO Antony Spring opened the call stating, "We're encouraged by recent quarterly performance and the execution of our Bold New Chapter strategy. We've made substantive ...