Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Gone are the days when communication relied on bulky desk phones and copper wires. In fact, for many young people, traditional landlines have become relics of the past. After all, the ability to make ...

When you're selecting your company’s business phone system, you will likely be offered one of two choices: a business VoIP system or a traditional landline-based system, also known as a plain old ...

The Voice Over Internet Protocol (VOIP) technologies that Harvard may adopt for phone communication in the future are so new that no university currently relies on them. In interviews last week, ...

Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational efficiency, ...

What with the Interop show this week, it should come as no surprise that VOIP would grab some headlines, but the Internet telephony technology really has been front and center for most of the spring.

With so many solution providers playing in the VoIP space, it can feel a bit crowded at times. Nevertheless, it remains one of the most profitable technology practices for networking VARs, second only ...

While many companies may wait for their PBXs to die before diving into voice-over-IP, the technology could find its way into other corporations soon as an outsourced service, such as IP Centrex.

Softphones are web-based apps that mimic the functionality of traditional desk phones. By leveraging Voice over Internet Protocol (VoIP) technology, softphone apps enable you to make or receive calls ...