Verizon reports parents should guide kids on using AI chatbots in social media, addressing issues like accuracy, sources, and ...

Millions of young people use AI chatbots when they feel upset, nervous or stressed, a new study says. Here’s what to know ...

Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical examples here. Imagine a world where your call center operates smoothly ...

People have been seeking out health information online since the dawn of the internet. And now, tens of millions of people ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...

Covariant, a robotics start-up, is designing technology that lets robots learn skills much like chatbots do. By combining camera and sensory data with the enormous amounts of text used to train ...

Last month, after a series of interactions with Anthropic’s Claude, Richard Dawkins raised the question of whether the ...

An array of popular apps are offering AI companions to millions of predominantly female users who are spinning up AI girlfriends, AI husbands, AI therapists — even AI parents — despite long-standing ...