Compiled By Traci Purdum WebEx Communications Inc., a provider of Web communications services, has launched WebEx Event Center, an online event service that enables companies to conduct sales ...

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Cisco today unveiled updates across its Webex portfolio of communications products, including an integrated asynchronous camera feature, AI-powered sound, video enhancements, and a management service ...

“This is where you actually get this beautiful spectrum of capabilities that comes together. It’s not just about collaboration, it’s not just about customer experience. It’s about tying in networking ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

With today’s world of hybrid work, it is more important than ever to optimise virtual, in-person and hybrid interactions, and businesses of all sizes are grappling with how to deliver a standout work ...

With more than 7 million individuals participating in online meetings every month, the Web-based meeting facilities provided by Cisco WebEx (plus uncounted others served up by competitors) have become ...