Ribbon Connect solution allows telecom providers to quickly and easily connect to Webex Calling and offer telephony services to partners and customers around the globe "Ribbon and Webex share some of ...

Cisco has announced it is simplifying the journey to the cloud for US federal, state and local governments by achieving Federal Risk and Authorisation Management Program (FedRAMP) moderate ...

As I described in a February post, an important decision Cisco Collaboration faced in 2019 was whether to build or buy on cloud contact center. As is often true in business, the ultimate decision ...

With the 10th-annual Cisco Contact Center Summit as the backdrop, Cisco and others last week introduced enhanced capabilities and new services aimed at improving contact center efficiency and upping ...