With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Sept. 9 - 10, 2013 San Francisco, CAEarly Bird Tickets on Sale Cloud-based call center software maker Five9 has raised $34.5 million in new funding to help it take on legacy software makers that still ...

July 19 (Reuters) - Zoom Video Communications Inc (ZM.O), opens new tab struck a $14.7 billion all-stock deal to buy cloud-based call center operator Five9 Inc (FIVN.O), opens new tab in its ...