The big picture: Western Digital announced last week that it's dropping support for older versions of My Cloud OS, the software used for managing My Cloud drives. As a result, drive owners still ...

Editor’s Note: Western Digital restored its My Cloud service on April 12. The original story follows. Western Digital has taken its My Cloud consumer cloud and backup service offline as a result of a ...

Owners of Western Digital’s My Cloud network-attached storage (NAS) devices are unable to use the My Cloud service and access their devices due to a hacker attack. The attack was identified on March ...

Western Digital is urging customers to update their WD My Cloud devices to the latest available firmware to keep receiving security updates on My Cloud OS firmware reaching the end of support. "On ...

On Friday, five days into a massive outage impacting its cloud services, Western Digital finally provided customers with a workaround to access their files. Since April 2nd, the outage has prevented ...