According to a recent report from MoffettNathanson, Spectrum, Comcast and Altice USA have added 886,000 new phone customers ...

Some, and perhaps all, Apple Watch Ultra 3 owners are having trouble setting up cellular service on the smartwatch. And ...

Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a dedicated "Customer Champion" to provide updates and ensure full ...

The Phillies game began airing audio in Spanish for some NBC Sports Philadelphia viewers using Verizon on Wednesday due to a technical issue, the company said. Verizon says the technical issue has ...

Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and ...

We may earn a commission when you click links to retailers and purchase goods. More info. Will there be fallout from Verizon’s most recent price increases and their loyalty discount removals? It’s far ...

Some metro Phoenix Verizon customers reported outages and issues with their cellphone service on March 25, 2025. "Last night I noticed my phone suddenly shifted to SOS and I'm only able to use WiFi ...

SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, ...

It all started simply enough. I dialed my son’s phone number, something I’d done hundreds if not thousands of times before. But instead of connecting, I got an automated message, “Customer not in ...

Pennsylvania's Public Utility Commissions (PUC) has approved Verizon's purchase of communications company Frontier ...