Days before Lonnette Alexander started using the Ventra card to ride the CTA, a Ventra charge for a single fare of $2.25 appeared on her credit card statement. She had the mysterious charge reversed, ...
Ventra uses a radio signal built into the cards, so it's just tap and go when boarding a bus or going through the train turnstile. "It helps people to protect their balances if they lose or have their ...
According to the RedEye, CTA customer service representatives are calling Chicago Card users to remind them about the transition to the new fare payment The mailing of Ventra cards to some CTA riders ...
It comes as many commuters face a series of problems related to switching to the new payment system. Wednesday night, the CTA has reversed its decision Monday to cut off some fare payment options. If ...
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